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Frequently Asked Questions

SHIPPING & RETURNS QUESTIONS:

Yes, all QÚL Beauty products are formulated, packaged, and shipped in California.

Yes. We charge $25 for shipping on orders $124 or less. Get FREE shipping when your order is $125 or more. 

 We have a 30-day Money Back Guarantee for all of our QÚL Skincare Products. To start a return, please email support@skinexperts.com

GENERAL QUESTIONS:

Yes! Our products are synergistically formulated with carefully curated ingredients that are good for the skin, including a variety of different skin types. Many of our products are specifically designed to calm sensitive, dry skin. Every person’s skin is different, so it’s best to test each product first to assure it’s right for your skin. If you’re curious which products to use, we’re here to answer your questions!

 

Yes! Our products are cruelty-free, sulfate-free, pure quality, vegan-friendly, and gluten-free. They are also 100% free from sulfates, phthalates, toxins, GMOs, and artificial colors and fragrances.

All of our products are formulated and packaged in Southern California!

Your skin is unique to you as an individual, and it may benefit you to use our skincare products in different ways. For locking in hydration and the ultimate glow, this is the order we recommend. 

Morning: 

  1. Rinse with water.
  2. Super Hydrate: Start with the Hydrating Rose Water, then apply the Hyaluronic Hydration Primer. Allow the primer to absorb completely before applying the Anti-Aging Moisturizer. 
  3. Seal & Glow: Allow the moisturizer to soak in completely then apply the Glö Serum. 
  4. Protect: Finish with an application of our Sheer Defense Tinted SPF 46. 

 

Night: 

  1. Cleanser with our Exfoliating Cleanser
  2. Super Hydrate: Start with the Hydrating Rose Water, then apply the Hyaluronic Hydration Primer. Allow the primer to absorb completely.
  3. Firm & Repair: Depending on your skin, apply the Night Repair Moisturizer OR the Skin Repair Complex. For the ultimate beauty sleep, apply both starting with the Night Repair Moisturizer first.
  4. Bi-Weekly: one to two times a week, after cleansing, apply a generous amount of the Firm & Hydrate Mask. Either let it sit for 20 minutes and rinse OR sleep in the mask overnight and rinse in the morning.

PRODUCT QUESTIONS:

No, we recommend not using hydroquinone when pregnant (which is an ingredient in the TCA Depigmentation Mask)

EQUIPMENT QUESTIONS:

TBD

CBD QUESTIONS:

CBD, short for cannabidiol is one of more than a hundred cannabinoids found in the cannabis plant. It is a naturally occurring compound found in the resinous flower of cannabis. Unlike THC, another well-known cannabinoid, CBD is non-psychoactive.

When applied topically to the skin, the most immediately recognizable effect is that it is rich in essential fatty acids, which assists in maintaining healthy, youthful, and glowing skin. It is also superior in helping to reduce the appearance of pore size, protecting the skin’s appearance from the damaging effects of aging and maintaining a soft, smooth and youthful look and feel.

Full Spectrum CBD (hemp oil) means that an oil or product contains all the cannabinoids, compounds, minerals, fiber, flavonoids, and terpenes that are found in the whole cannabis plant in nature, rather than just CBD (cannabidiol). Unlike isolated or synthetic cannabinoids, full spectrum hemp oil holds nothing back and contains all cannabinoids (there are over 100 different cannabinoids). When the combination of multiple compounds in their natural state are used, it is referred to as the “entourage effect”, as it is theorized that the many components within the cannabis plant interact with the human body to produce a combined influence than any one of those components alone.

Our skin acts as a protective barrier. The molecules in THC are too big and can not be absorbed into the bloodstream through the skin. The cannabinoids bind to receptors in our skin, muscle tissue, and nerves, but get absorbed before they could permeate through our skin into the bloodstream. THC only gets users high when it reaches our brains, something it cannot do through the surface of the skin.

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